Frequently Asked Questions (FAQ)


What types of businesses do you work with?

We work with a diverse range of businesses, from startups and small enterprises to established corporations. Our services are tailored to meet the unique needs of each client, regardless of their industry or size. We have worked with luxury wine brands, small businesses, non-profits, chef’s, restaurants, publications, and events promotions.


How long does it take to see results from digital marketing efforts?

The timeline for seeing results can vary based on the specific goals of your campaign, the industry you’re in, and other factors. While some results may be evident within a few weeks, significant improvements often take a few months of consistent effort.


What is the cost of your digital marketing services?

Our pricing is determined based on your project’s scope and objectives. We offer customized solutions to accommodate different budgets and goals. Please contact us for a personalized quote.


Do you offer ongoing support and maintenance for websites and marketing campaigns?

Yes, we provide ongoing support, maintenance, and monitoring for websites and marketing campaigns. Our goal is to ensure that your online presence remains effective and up to date.


Can you provide examples of your past work and client success stories?

Certainly, we have a portfolio showcasing our previous projects and client testimonials that highlight our achievements. Feel free to explore our portfolio to gain insights into our capabilities.


What sets your digital marketing agency apart from others?

Our commitment to excellence, personalized approach, and a team of experienced professionals differentiate us. We take the time to understand your business thoroughly and tailor strategies to align with your unique goals. We have the ability to understand your needs and work within your brands voice, or help you develop your voice to match your brand image and your story. We are professional and committed to excellence and our clients. We are highly communicative and provide space for your clients to reach us and ask questions.


How do you stay updated with the latest digital marketing trends and algorithms?

We are dedicated to continuous learning and staying current with industry trends. Our team regularly attends conferences, webinars, and training sessions to keep up with the ever-evolving digital landscape.


What is the process for starting a project with your agency?

Our process typically involves an initial consultation to understand your needs and goals, followed by proposal development, project planning, execution, and ongoing optimization. We ensure clear communication throughout the project lifecycle.


What analytics and reporting do you provide to clients?

We provide detailed analytics and regular reports to keep you informed about the progress of your digital marketing campaigns. You’ll receive insights into key performance metrics and recommendations for improvement.


Will Treetop Digital Creative (TDC) help me with all of my marketing needs including social media and website design?

Yes, Treetop Digital Creative provides comprehensive marketing services, including social media management and website design. Our experienced team is equipped to handle all aspects of your marketing needs.


What if I need something you don’t offer?

Treetop Digital Creative collaborates with a network of skilled professionals who specialize in various aspects of web development, marketing, creative design, and more. If your project requires services beyond our core offerings, we’ll work with these experts to ensure all your requirements are met while providing seamless project management.


What if my posts don’t get much engagement?

If your social media posts aren’t generating the desired engagement, we will analyze the performance and provide insights to enhance your strategy. We believe in continuous improvement and will make recommendations to ensure your brand’s success. We won’t persist with strategies that are not yielding results.


What if things are not working well, and we want to make changes to our ads or posts?

We offer real-time editing and are readily available to assist with making necessary adjustments to your marketing campaigns. Our commitment to open communication means you can reach out to us at any time to address concerns or implement changes for improved performance.


What other vendors do you work with?

Treetop Digital Creative collaborates with a team of seasoned professionals who specialize in web design, Google analytics, Tag Manager, web development, and more, boasting over 30 years of industry experience. Through our partnerships, we can recommend and work with you via project management to deliver a comprehensive package tailored to your budget.


Will you help me determine what I need to market my business? I am not sure what I actually need and don’t need.

Absolutely! We offer a consultation process where we assess your business type, size, products or services, and overall brand scope. Based on these factors, we’ll provide tailored recommendations to help you make informed decisions about your marketing strategy and allocate your resources effectively to achieve your business goals.